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Automated customer service without input

Zowie founders came up with the idea "blending their experiences of working with an e-commerce startup on both the product development and customer survey sides".

Removed the need for "input responses and other workflow information into the tools"

Competitors


Using chatbots, Heyday separates customer service and sales related services. Gorgias combines it.

competitors in the low- and no-code conversational AI space, too, including AdaTalkieSnaps


competitors - ManyChatTypeform 

Heyflow

competitors - "Airkit (low-code, template-based digital customer experience builder); Landbot and Intercom (customer service chatbots); and Typeform (less tedious forms)" 

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